Petersham Nurseries Richmond, partly re-open Wednesday 20th May

In line with recent government guidelines regarding the re-opening of garden centres, we are pleased to announce that Petersham Nurseries Richmond will partly re-open on Wednesday 20th May. Adhering to strict hygiene and safety procedures, the nursery, shop and garden shop will open for customers to buy bulbs, plants, seeds, compost, gardening tools and sundries along with gifts, furniture and homewares. The Teahouse and Petersham Nurseries Café will remain closed.
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The health and well-being of our customers and staff has, and always will be, an absolute priority. Please rest assured that our team have carefully considered the latest official government advice and have undertaken a strict risk assessment, to prioritise the safety of all those on site. Additional procedures have been implemented across the nurseries to protect visitors and staff.

Further information can be found below:

  • The nurseries will open purely for shopping purposes, not recreational visits.
  • There will be restricted access around the site: only the front of the nurseries, the cutting garden and shop, will be open to customers.
  • The entrance and plant bays have been repositioned to allow safe distancing.
  • There will be a controlled queuing system outside the gates and directional traffic around the nursery.
  • Limited access to toilets and no seating will be available for visitors on site.
  • Stringent cleaning procedures have been put in place across the nurseries to prioritise the safety of staff and customers alike.
  • Anti-bacterial hand wash will be available on entry and at all till points around the site.
  • Card payments only.
  • Trolleys, baskets and card machines will be cleaned between use.
  • Bespoke, glass screens have been erected at all till points.
  • Our staff will be adhering to strict social distancing guidelines.
  • Staff will follow the highest standards of personal hygiene, washing hands regularly, wearing face masks and cotton gloves and maintaining a safe distance from other staff. For environmental reasons we endorse handwashing over disposable gloves.
  • There will be no physical contact between staff and customers.
  • We will operate with minimal staff manning each area to ensure that limited contact is made.
  • Only local staff who are well, and have not travelled to work by public transport, will serve customers, to avoid additional contamination.
  • Petersham Nurseries’ online shop will continue offering top quality fresh fruit and vegetables from the family farm, as well as a selection of cured meats and cheeses, larder essentials, Petersham Nurseries’ preserves and tea, fine Italian wines from Petersham Cellar, a selection of gardening items such as rose plants, seeds, bulbs and tools and a number self-care hampers and gifts.
  • Free collection from Petersham Nurseries Richmond Tuesday – Saturday. Deliveries available Tuesday – Saturday to selected London postcodes, with a minimum order of £30. Delivery costs £10 with free delivery for orders over £200.
  • Further information can be found HERE.

As a small, family run business, we cannot wait to re-open our doors and serve the local community once again. In these uncertain times, this is unfamiliar territory for us all, and we thank you for your on-going support. Stay tuned for further updates and we look forward to welcoming you to the nurseries again soon.

For any further information or questions you may have please email or call 020 8940 5230